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Rakeza

Excellence & Quality Management

Achieve operational distinction and sustainable excellence

We help institutions institutionalize excellence through globally recognized standards, fostering a culture of accountability, innovation, and high performance. Our consultants work side-by-side with clients to build quality systems and achieve national and international recognition.

Our services include:

Award Readiness (EFQM, King Abdulaziz)

Conduct diagnostic assessments, design action plans for excellence enablers and results areas, and provide full-cycle support for award submission, review, and mock jury simulations.

ISO Management Systems

Implement ISO-based quality management systems (QMS), environmental management systems (EMS), and occupational health & safety systems (OHSMS), ensuring internal integration and external certification readiness.

Continuous Improvement Frameworks

Institutionalize Lean Six Sigma tools, implement customer satisfaction measurement systems, and develop innovation pipelines aligned with quality goals.

Quality Governance

Develop internal audit charters, process maturity matrices, QMS performance scorecards, and excellence governance committees.

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